jbdyy Privacy Policy

1 Introduction

The jbdyy online gaming platform values the privacy and personal data security of users in Myanmar. This Privacy Policy ("Policy") explains how we handle the personal information we receive from you when you use the jbdyy website and related services ("Services").

By using jbdyy's services, you are considered to have accepted the data collection and use practices described in this Policy. Please read this Policy carefully, and if you find anything incorrect, contact us before continuing to use the services.

2 Types of Collected Information

We collect two types of information needed to identify you and your account and to provide our services.

2.1 Information you provide directly

• Name, age and contact details (email address, phone number)
• Username and password provided when creating an account
• Financial information — payment methods (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer) and deposit / withdrawal records
• Messages you send to our Customer Support
• National Registration Card or citizenship card copy submitted for identity verification (KYC)

2.2 Information Collected Automatically

• IP address, browser type and device model information
• Software and hardware information of the device you are using
• Activity logs on the website (log data) — including game history and payment records
• Browsing data collected from session cookies and tracking pixels

3 How We Use Your Information

We use the information we collect only for the following purposes—

• To create and manage your account
• To process deposits, withdrawals and bonus payments
• To handle fraud prevention, anti-money laundering (AML) and responsible gaming
• To provide 24/7 Live Chat and email Customer Support
• To analyse and improve our services
• To protect platform security and defend against cyber attacks
• To send you promotional news you are interested in (only with your prior consent)
• To meet legal obligations

We will never use your data for any purpose not stated in this policy.

4 Sharing with Third Parties

jbdyy never sells or rents your personal information to third parties, and shares it only in the following cases—

• Service providers: Payment platforms (KBZPay, Wave Money, AYA Pay, CB Pay) and game technology companies — these parties must handle your data only as we instruct and may not use it for their own purposes
• Legal requirements: When legal demands or official investigations arise
• Business changes: In the event of a merger or sale — you will be notified in advance before any such change takes place

Third-party partners who work with us are bound by data protection agreements and are responsible for keeping your data secure.

5 Cookies and Tracking Technologies

The jbdyy website uses cookies for the following purposes—

• Essential Cookies: To maintain login sessions and carry out security checks — without these cookies, services will not function properly
• Functional Cookies: To remember your language and preference settings
• Analytics Cookies: To understand how the website is used and improve our services

You can disable cookies in your browser settings, but please note that some features of the website may not work smoothly as a result.

6 Data Security Measures

To protect your personal information, jbdyy has put in place technical and organisational measures—

• SSL (Secure Socket Layer) encryption — to protect data transfers between your browser and our servers
• Access control system where only authorised staff can access databases
• Real-time fraud detection to prevent financial loss and account theft
• Regular penetration testing to check server security
• Staff training on data protection

While we have strong security measures in place, we clearly state that no one can guarantee that data transfers over the internet are 100% secure.

7 Data Retention Period

jbdyy retains your personal information for as long as necessary to provide services and meet legal obligations.

• Account data: Up to five years from the date the account is closed
• Financial Records: Retained for the period required by applicable financial regulations
• KYC Records: Up to five years from the date the relationship ends
• Customer Support Records: Up to two years

When your data is no longer needed, we will securely delete it or anonymise it.

8 Your Rights

You have the following rights regarding your personal data—

• Access: You can ask jbdyy what personal data we hold about you
• Correction: You can request that any incorrect personal data be corrected
• Deletion: You can request that your data be deleted, as long as this does not conflict with our legal obligations
• Restriction: In certain cases, you can request that we limit how we process your data
• Objection: You can opt out of marketing communications at any time
• Data Portability: You can receive your data in a readable format

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible.

9 Minimum Age Requirement

jbdyy services are for adults aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 has opened an account, we will immediately delete that account and all associated data.

10 Data Breaches and Notification

If a data breach occurs that may affect your personal data, jbdyy will take the following steps—

• We will notify affected users as quickly as possible after becoming aware of the breach
• We will clearly explain the nature of the breach, the type of data affected, and the steps you can take
• We will immediately put emergency measures in place to contain the breach and prevent it from happening again

11 Policy Updates

jbdyy may update this policy from time to time. For material changes, we will post a prominent notice on the website and notify logged-in users by email in advance.

Continuing to use our services after a notice has been posted means you accept the updated policy. If you do not agree with the changes, please stop using our services and contact us.

12 Contact Us

If you have any questions about this policy, wish to exercise your personal data rights, or have a complaint, you can reach jbdyy's Data Protection Officer through the following channels—

• Email: [email protected]
• 24/7 Live Chat: Contact us directly via the Live Chat service on the website

Our Customer Support team is available around the clock in Burmese.